At Arialief, we’re dedicated to ensuring a fast, secure, and convenient delivery experience for every customer. All products featured and promoted through our website are shipped directly from authorized manufacturers or official partner fulfillment centers to guarantee freshness, authenticity, and quality assurance.
Please read the following information carefully to understand how shipping and delivery are managed for your orders.
1. Order Processing Time
- Orders are typically processed within 24 to 48 hours after payment confirmation on business days (Monday–Friday).
- Once your order is processed, tracking details will be shared through email so you can monitor delivery progress in real time.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Within the United States
- We proudly offer FREE standard shipping across the contiguous United States for all qualified orders.
- Once dispatched, deliveries generally arrive within 3–5 business days, depending on your location and carrier availability.
- Express shipping options may be available at checkout for certain products. These may incur additional costs depending on your chosen delivery speed and destination.
3. International Shipping
For customers outside the U.S.:
- International shipping is available to most countries. Delivery times vary but generally range between 7–15 business days, depending on location and customs processing times.
- Shipping rates, import duties, and taxes may differ by country and are the responsibility of the customer.
- We advise checking your country’s import regulations before placing an order, as customs delays or local restrictions are beyond our control.
4. Tracking Your Order
When your order ships, you’ll receive an email notification with a tracking link. This allows you to view updates directly through the courier’s website.
Common carriers include USPS, UPS, DHL, and FedEx, depending on the destination and availability.
If you do not receive a tracking number within 72 hours after placing your order, please contact our support team with your order details.
5. Shipping Delays
Although we strive to ensure timely delivery, unexpected delays may occasionally occur due to factors beyond our control—such as postal service disruptions, customs backlogs, or natural events.
If your order does not arrive within the expected timeframe, please reach out to our support team, and we will help investigate and resolve the issue promptly.
6. Lost or Stolen Packages
Arialief and its fulfillment partners cannot be held responsible for packages marked as “delivered” once they reach the shipping address provided by the customer.
If your package is lost, stolen, or misdelivered, please contact the courier directly and email us for assistance — we’ll do our best to help you locate your parcel.
7. Incorrect Address Policy
To avoid delays or lost packages:
- Ensure that all shipping information is entered accurately at checkout.
- If you realize there’s a mistake in your address, please contact our team within 12 hours of purchase at contact@aerialeaf.com. After this period, we cannot guarantee corrections before shipment.
Incorrect or incomplete addresses may result in additional fees or delivery issues.
8. Contact Us
For shipping questions, assistance with a late package, or concerns about delivery status, you can reach us at:
📧 Email: contact@aerialeaf.com
🌐 Website: https://aerialeaf.com
We value your trust in Arialief and aim to ensure your order reaches you safely and as quickly as possible. Your satisfaction is always our priority.
