At Arialief, your satisfaction is our top priority. We work hard to ensure that every customer receives high-quality neuropathy support supplements delivered promptly and in perfect condition. However, we understand that sometimes things may not go as planned. This Refund and Return Policy outlines our guidelines to ensure a smooth and transparent process for any returns or refund requests.
1. 60-Day Money‑Back Guarantee
We proudly stand behind every product featured through our store or official partner links. If, for any reason, you are not fully satisfied with your purchase, you may request a full refund within 60 days of your original order date — no questions asked.
This guarantee reflects our confidence in the products we feature and our commitment to your satisfaction and wellness journey.
2. Eligibility for Refunds
To qualify for a refund:
- The product must have been purchased directly from the official Arialief website or one of our verified partner checkout pages linked from https://aerialeaf.com.
- You must submit your refund request within 60 days of your original purchase date.
- You may be asked to return any remaining bottles or packaging to the fulfillment center (if applicable).
- Shipping and handling fees are non-refundable.
Once your return is received and verified, your refund will be processed to your original method of payment within 5–7 business days.
3. How to Request a Refund
To initiate a return or refund, please contact our support team via email:
📩 Email: contact@aerialeaf.com
Please include the following details in your message:
- Your full name and order number
- The email used during checkout
- A brief reason for requesting the refund (optional but appreciated)
Our support agents will follow up with instructions or the return address for sending back unopened or partially used bottles, if required.
4. Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery.
We will arrange for an immediate replacement or offer a full refund after reviewing the claim.
Please include photos of the issue to help us expedite your request.
5. Late or Missing Refunds
If you haven’t received your refund after 7 business days:
- Double‑check your bank or credit card statement.
- Contact your payment provider, as processing times may vary.
- If you still have concerns, email us at contact@aerialeaf.com — we’ll gladly assist you until it’s resolved.
6. Exchanges
Exchanges are only applicable if the product arrives damaged or defective.
Please contact our support team with order details and a photo of the product to initiate the exchange.
7. International Orders
For international customers, refund and return conditions remain the same; however, delivery and return timelines may vary based on your country’s shipping and customs processes.
Please allow additional transit time for orders outside the United States.
8. Contact Us
If you have any questions about this Refund and Return Policy or need help with your order, please reach out to us anytime at:
📧 Email: contact@aerialeaf.com
🌐 Website: https://aerialeaf.com
We’re here to ensure your shopping experience with Arialief remains completely risk-free and hassle-free.
